he55 — Official Document

He55 Terms and Conditions — Fully in English

Please read these terms and conditions carefully before using the he55 platform. All rules relating to accounts, bonuses, betting, payments, and responsible gaming are clearly explained here.

Last Updated: January 2026

Terms & Conditions Key Points

The he55 terms and conditions are organised into 6 main sections — easy to read and understand.

Account Register

Learn what information is needed to open an account on he55, the age requirement, and the rules around multiple accounts.

Deposits & Withdrawals

Everything you need to know about deposits and withdrawals on he55 — minimum limits, processing times, and fees.

Bonuses & Promotions

Full details on the terms of all he55 bonuses, wagering requirements, and how to use them.

Betting Rules

Rules for Sports Betting, casino games, and live betting on he55. Policies on cancelled and push bets.

Security & Privacy

How he55 protects your personal data and its policy on sharing information with third parties.

Responsible Gaming

He55's responsible betting guidelines, self-exclusion options, and how to set limits.

Important Notice: By registering or using the he55 platform, you are considered to have fully accepted these terms and conditions. Please read them in full.

1 General Terms & Conditions

He55 is an online entertainment and betting platform operating for users in Bangladesh. These terms and conditions form a legal agreement between he55 and its users. By using any he55 service, you are agreeing to be bound by all of these terms.

He55 reserves the right to modify or update these terms and conditions at any time. Users will be properly notified before any changes take effect. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

  • All he55 services are available to individuals aged 18 and above only.
  • To use he55, you must register with valid and accurate information.
  • He55 allows only one account per user.
  • He55 reserves the right to verify or investigate any account.
Warning: Registering on he55 with false information may result in account termination and balance forfeiture.

2 Account Registration & Eligibility

To open an account on he55, you must meet the following requirements. he55 reserves the right to reject any registration for any reason.

  • Users must be at least 18 years of age. he55 may request a national ID or birth certificate for age verification at any time.
  • Each individual may only register one he55 account. Creating multiple accounts using the same device, IP address, email, or phone number is strictly prohibited.
  • When registering on he55, you must provide your correct name, date of birth, phone number, and address.
  • Keeping your account password confidential is your own responsibility. he55 will never ask for your password.
  • If your account security is compromised or you suspect unauthorised access, you must contact he55 Support immediately.
Information Type Requirements Verification Method
Mobile Number Mandatory OTP Verification
Full Name Mandatory NID/Birth Registration
Date of Birth Mandatory NID/Passport
Email Optional Email Link
Address For Withdrawal Utility Bill

3 Deposits & Withdrawals

You can easily deposit and withdraw funds on he55 via bKash, Nagad, and Rocket. he55's payment system is fully secure and encrypted.

Deposit Rules:

  • The minimum deposit amount on he55 is BDT 100.
  • The maximum single deposit limit is BDT 50,000. For special cases, please contact he55 support.
  • Deposits are typically credited to your account within 5–15 minutes.
  • Deposits must be made only from a mobile banking account registered in your own name.
  • He55 may reject deposits made from third-party accounts.

Withdrawal Rules:

  • The minimum withdrawal amount on he55 is BDT 500.
  • Withdrawals are typically processed within 1–3 hours. In some cases, the verification process may cause delays.
  • Account verification (KYC) must be completed before withdrawals can be processed.
  • Winnings derived from bonuses are subject to the applicable wagering requirements before withdrawal.
  • If he55 detects any unusual activity, it may temporarily suspend a withdrawal.
Please Note: he55 does not charge any additional fees on deposits or withdrawals. However, your mobile banking provider's own fees may apply.

4 Bonuses & Promotions

He55 offers a variety of bonuses and promotions for its users. Each bonus comes with specific terms that users are required to follow.

  • Welcome Bonus: A welcome bonus is granted after your first registration and deposit on he55. To withdraw this bonus, you must meet the specified wagering requirements.
  • Reload Bonus: Regular he55 members may be eligible for a reload bonus on qualifying deposits.
  • Cashback Offers: he55 may offer a cashback percentage on losses on a weekly or monthly basis.
  • Referral Bonus: Refer a friend to he55 and both of you could earn a bonus.

General Bonus Terms:

  • He55 bonuses can only be used for betting on the platform and cannot be withdrawn directly.
  • Each bonus has its own validity period. Any unused bonus will be forfeited once it expires.
  • Using multiple bonuses simultaneously is not permitted unless explicitly allowed by he55.
  • He55 reserves the right to cancel bonuses and investigate accounts if bonus abuse is suspected.
  • He55 reserves the right to modify or cancel any bonus offer at any time.
Warning: If a user attempts to claim bonuses through multiple accounts, he55 may permanently close all associated accounts and forfeit their entire balances.

5 Betting Regulations

All betting activity on he55 is governed by the following rules. Please read them carefully before placing any bets.

Sports Betting:

  • Once a bet is confirmed on he55, it generally cannot be cancelled or changed.
  • If a match does not start at the scheduled time, he55 will determine the outcome of the related bets in accordance with its own policy.
  • If a match is abandoned midway, he55 may void the related bets and refund the original stake.
  • Odds in live betting change in real time. The odds in effect at the moment your bet is confirmed will apply.
  • He55 reserves the right to void any bets placed at incorrect odds due to a technical error.

Casino Games:

  • All casino games on he55 are operated entirely using Random Number Generator (RNG) technology.
  • In Live Casino, the dealer's decision is final. In the event of a dealer error, he55 reserves the right to void the relevant round.
  • In the event of an internet disconnection, the data saved on he55's servers will be used to determine the outcome.
Tips: Before betting on he55, familiarise yourself with the rules and RTP (Return to Player) rate of each game. Bet responsibly — only wager what you can afford to lose.

6 Prohibited Activities

The following activities are strictly prohibited on he55. If any such activity is detected, he55 will take firm action.

  • Creating multiple accounts or using another person's account.
  • Attempting to abuse or exploit the bonus system.
  • Placing bets related to match fixing or any form of corruption.
  • Attempting to hack or gain unauthorised access to he55's software or systems.
  • Using automated bots or scripts to place bets.
  • Using he55 for money laundering or any illegal financial transactions.
  • Impersonating he55 staff or deceiving other users.
  • Operating an account on behalf of or for a minor.
Consequences: he55 reserves the right to permanently close accounts, forfeit entire balances, and pursue legal action where necessary against any user found engaging in the prohibited activities listed above.

7 Account Suspension & Closure

He55 may temporarily or permanently suspend a user's account in the following circumstances.

  • If KYC verification is not completed or incorrect information is provided.
  • If there is reason to suspect involvement in prohibited activities.
  • In cases of unusual or suspicious payment activity.
  • At the user's own request (self-exclusion).
  • Extended periods of inactivity (more than 12 months).

Before closing an account, he55 will generally notify the user and give them an opportunity to respond. However, in urgent situations, an account may be suspended without prior notice.

Users who wish to close their he55 account may contact the support team. All pending bets and withdrawals must be settled before the account can be closed.

8 Privacy & Data Protection

He55 takes the privacy of users' personal data very seriously. he55 uses 256-bit SSL encryption to keep all data secure.

  • He55 only collects information necessary for providing services and verification.
  • He55 does not sell user data to any third parties.
  • He55 may disclose information to government authorities where required by law.
  • He55 uses cookies and analytics to improve the platform experience.
  • Users may request to view or correct their personal information at any time.
Privacy Policy: To read he55's full privacy policy Privacy Policy Page View.

9 Responsible Gaming

He55 believes that betting is a form of entertainment, not a source of income. he55 encourages all users to bet responsibly.

  • Budget Management: he55 allows you to set daily, weekly, or monthly deposit limits on the platform.
  • Time Limit: Decide in advance how long you will play on he55 and stick to that limit.
  • Self-Exclusion: If needed, you may request that your he55 account be suspended temporarily or closed permanently.
  • Reality Check: Set reminders on he55 to keep track of how long you have been playing.
  • Professional Help: If you are experiencing issues with betting addiction, please seek professional advice. The he55 support team is ready to help.
Responsible Gaming: To learn more about he55's responsible gaming policy Responsible Gaming Page View.

10 Changes to Terms & Contact

He55 reserves the right to partially or fully amend these terms and conditions at any time. When changes are made, he55 will notify users in the following ways:

  • By displaying a notification on the platform.
  • By sending an SMS to your registered mobile number.
  • By sending a notification to your email address (if one has been provided).

Continuing to use he55 after changes take effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you may request to close your account.

If you have any questions or complaints regarding these terms and conditions, please contact the he55 support team. We are available 24/7 to assist you.

Support Email: [email protected]

General FAQ

Frequently asked questions about our terms and conditions.

You must be at least 18 years old to register on he55. he55 may request a National ID card or birth registration certificate for age verification at any time. Any account found to belong to a minor will be closed immediately.

No. Each individual may only hold one account on he55. Creating multiple accounts using the same device, IP address, phone number, or identity is strictly prohibited. If detected, all accounts will be closed and balances forfeited.

Withdrawals from he55 are generally processed within 1–3 hours. Your first withdrawal may take a little longer due to the KYC verification process. Once verification is complete, subsequent withdrawals will be faster.

No, he55 bonuses cannot be withdrawn directly. To withdraw bonus funds, you must first meet the applicable wagering requirements. Wagering conditions vary by bonus and will be clearly communicated at the time of claiming.

Yes, he55 reserves the right to update its terms and conditions at any time. However, users will be notified via SMS, email, or platform notification before any changes take effect. If you do not agree to the updated terms, you will have the option to close your account.

Yes, you can request self-exclusion or account closure at any time on he55. Please contact the he55 support team. Before your account is closed, make sure all pending bets are settled and any remaining balance is withdrawn.

Start betting safely on he55

Register on he55 with full knowledge of our terms and conditions, and enjoy the best betting experience in Bangladesh.

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