Important: By using the he55 platform, you are considered to have read and accepted this privacy policy. Please read it in full.
1 Scope and Applicability
He55 is an online entertainment and betting platform serving users in Bangladesh. We believe your personal data belongs to you, and protecting it is our foremost responsibility. This privacy policy applies to the he55 website, mobile app, and all digital services.
When you register with he55, use our services, or contact us in any way, you provide certain information. This privacy policy clearly explains how we handle that information.
- This policy applies equally to all services provided by he55.
- He55 is not responsible for the privacy policies of third-party websites or apps.
- He55 may update this policy at any time and will notify users accordingly.
Our Commitment: he55 will never sell, rent, or share your personal information with third parties without your permission.
2 What Information We Collect
He55 only collects information necessary to provide its services. We do not ask for anything beyond what is needed.
Information Provided Directly:
- Identity-Related: Full name, date of birth, national ID number.
- Contact Information: Mobile number, email address, current address.
- Financial Information: Mobile banking number (bKash/Nagad/Rocket), transaction history.
- Account Information: Username, password (encrypted).
Automatically Collected Information:
- IP address, device type, and operating system.
- Browser type and version, screen resolution.
- Which pages on the he55 platform were visited and for how long.
- Login time, location (approximate IP-based, not GPS).
| Type of Information |
Purpose of Collection |
Mandatory? |
| Mobile Number |
Account Verification & Communication |
Yes |
| Full Name |
KYC Verification |
Yes |
| Date of Birth |
Age Verification (18+) |
Yes |
| Email |
Account Recovery |
No (Optional) |
| NID Number |
Identity Verification |
For Withdrawals |
| IP Address |
Security & Fraud Prevention |
Automatic |
3 How We Use Your Information
He55 uses collected data solely for defined purposes. We never misuse your information.
- Account Management: To enable registration, login, and account security on he55.
- Payment Processing: To securely process deposits and withdrawals and to verify transactions.
- Service Improvement: To analyze user behavior and improve the experience on the he55 platform.
- Customer Support: To address your complaints or questions.
- Fraud Prevention: To detect unusual activity and protect both he55 and its users.
- Legal Obligations: To comply with applicable laws and regulations.
- Promotional Communications: Only with your consent, to inform you about he55 offers and bonuses.
Please Note: he55 uses your information solely to provide you with a better service — never to sell to advertising companies.
4 Data Sharing & Disclosure
He55 shares your information only in very limited circumstances and only with specific parties. he55 never discloses your data except in the cases outlined below.
Information is shared when:
- Payment Partners: Solely to process transactions with mobile banking providers such as bKash, Nagad, and Rocket.
- Legal Authorities: When required by a lawful order or investigation by the Government of Bangladesh or a court of law.
- Security Auditors: With contracted professional firms to verify the security of he55 systems.
- With your consent: With specific third parties, only when you have given explicit consent.
Never shared:
- To advertisers or marketing companies.
- To data brokers or data resellers.
- To competing betting platforms.
- To your family members or acquaintances (unless ordered by a court).
Rest assured: All third parties contracted by he55 are required to uphold the same privacy standards.
5 Cookies & Tracking Technologies
The he55 website and app use cookies and similar technologies to help improve your experience.
Types of Cookies:
- Essential Cookies: These cookies are essential for keeping you logged in and maintaining security on he55. They cannot be disabled.
- Functional Cookies: Used to remember your preferences such as language, theme, and more.
- Analytics Cookies: To understand which parts of the he55 platform are most used and to improve our services.
- Security Cookies: Used to protect against fraud and cyberattacks.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some he55 features.
Tips: When you use the he55 app, device-based session management is used instead of cookies, offering a more secure experience.
6 Data Storage & Security
He55 stores your information on secure servers and maintains multiple layers of security protection.
Security Measures:
- All data transfers are secured with 256-bit TLS/SSL encryption.
- Passwords are stored using bcrypt hashing — no one at he55 can ever view your password.
- Regular security audits and penetration testing.
- Two-factor authentication (2FA) available.
- Automatic alerts when suspicious login activity is detected.
How Long We Retain Your Data:
- All information is retained for as long as your account remains active.
- After account closure, certain data may be retained for up to 5 years as required by legal obligations.
- Data is permanently deleted after 5 years.
Please Note: While he55 applies the highest security standards, no online service can guarantee 100% security. Please always keep your password confidential.
7 Your Rights
Every he55 user has the following rights over their own data.
Right to Access
You can request to view the information he55 holds about you.
Right to Rectification
You may contact he55 Support to request corrections to any inaccurate or outdated information.
Right to Erasure
After closing your account, you can request deletion of data that is not subject to legal retention requirements.
Right to Restrict Processing
You can ask he55 to stop using your data for specific purposes.
Right to Data Portability
You can request a download of your own personal data.
Right to Opt Out of Marketing
You can opt out of promotional SMS or emails from he55 at any time.
To exercise your rights: Email
[email protected] or contact he55 via live chat support. he55 will respond within 7 business days.
8 Minor Protection
He55 takes a firm stance on protecting minors. All he55 services are strictly for users aged 18 and above.
- He55 does not knowingly collect data from anyone under the age of 18.
- Date of birth is verified at registration, and a national ID may be requested if needed.
- Any account found to belong to a minor is immediately closed and all associated data is deleted.
- If parents have any concerns, they can contact he55 support to verify an account.
For Parents: If you suspect a minor is using he55, contact us immediately at
[email protected]. We will take prompt action.
9 Privacy Policy Changes
He55 may update this privacy policy when necessary. For any changes, he55 will notify users through the following methods:
- He55 displays clear notices on the platform.
- By sending an SMS to your registered mobile number.
- Via email notification (if an email address has been provided).
Continued use of he55 after an updated policy takes effect will be considered acceptance of the new policy. If you do not agree to the updated policy, you may request to close your he55 account.
Last Updated: This Privacy Policy was last updated in January 2026.
10 Contact Us
For any questions, complaints, or requests regarding this Privacy Policy, please contact the he55 support team. We are available 24 hours a day, 7 days a week.
- Email: [email protected]
- Live Chat: Log in to the he55 platform and reach us via live chat.
- Response Time: Usually within 24 hours; up to 7 business days for complex matters.
We are always available: The he55 privacy team is committed to resolving any data-related concerns you may have.
General FAQ
Answers to frequently asked questions about the Privacy Policy.
No, he55 never sells your personal information to third parties. This is one of the most fundamental principles of he55's Privacy Policy. Your data is used solely to provide services to you.
Yes, after closing your account you may request deletion of data beyond what is required by legal obligations. Email
[email protected] or reach us via Live Chat. he55 will complete the process within 7 business days.
No. he55 uses your mobile number only for account verification and essential communications. It is never shared with any third party, including for advertising purposes.
Disabling essential cookies may cause login and security issues. Turning off analytics or functional cookies will not affect core services, though some features may be limited. Cookie settings do not apply when using the he55 app.
he55 does not track GPS or your exact location. Only approximate location derived from your IP address is used for security purposes — for example, to alert you if someone attempts to log in to your account from a different country.
Yes, you can opt out of he55 promotional SMS or emails at any time. Update your notification preferences in Account Settings or contact he55 Support. Please note that critical account-related SMS cannot be disabled.